CustomerReviews

GREAT Professionals that planned and delivered a great family holiday at the last minute and in some very difficult circumstances. Our family spent a few years planning/preparing for a trip to Argentina. At the very last minute that trip was cancelled due to coronavirus restrictions. We decided to go to Chile after finding out that travel was permitted there. I changed our flights and then contacted Latin Discoveries and asked if they could plan a vacation. They proposed a wonderful trip that we immediately accepted! One of the things that is important when it comes to having a travel guide partner is “issue resolution”. I don’t like being on vacation and dealing with issues. Even under the most difficult rapidly changing conditions Latin Discoveries and their partners excelled at this. There were multiple government restrictions that were introduced during our visit and could have had a huge impact on our holiday. Latin Discoveries proactively dealt with all this by rearranging our agenda (activities, hotels, and a flight). All of these changes executed by Latin Discoveries and their partners with no stress on me or our family. They were great about informing us about these regulation issues, but they always had a proposal that effectively dealt with the issue and keeping our vacation wonderful. Our family highly recommends Latin Discoveries, We will certainly be using them in the future.

We are so happy that we booked with Latin Discoveries! Our trip was a 5 star experience and completely exceeded our expectations. Daniel worked with me with to design the perfect trip for our family (kids 8 and 10), to balance time at archeological sites and the Amazon. The trip also accommodated both our budget and timeline. Daniel was so knowledgeable, patient and completely customized our trip to spend just the right amount of time in Lima, Sacred Valley, Machu Picchu, and the Amazon. When we arrived, we were greeted by our guide Joanna and driver Carlos. The tour in Lima was very informative and fun. We learned and saw so much more than we would have on our own or in a big group. The day was effortless because all of the entry tickets and transportation was taken care of, plus, would be dropped off in one location, walk along various sites and just when we thought we’d have to turn around and retrace our steps, our driver would be waiting for us! Very efficient! Once in the Sacred Valley area, our amazing guide Valentin and driver Carli took care of us for several days, which was great! Having a local guide allowed us to learn things we would have never had learned otherwise, which was especially fun for our kids! For example, Valentin showed my kids how to make mini tattoos on their skin using berries from a field! They loved it. We also made a few stops to play a few local games and to interact with kids. He also frequently asked for our camera to take the best family photos!! He knew the best locations and poses. We felt very safe the entire trip. Our guide in Machu Picchu, Hector was extremely (extremely) knowledgeable and respectful of the Inca culture, plus he would casually stop on the climb up to let us catch our breath, without making us feel like we were terribly out of shape! Phew. Unfortunately, our trip was cut short because of the COVID-19 pandemic, and we didn’t make it to Puerto Maldonado/Amazon. That being said, the Latin Discoveries team got us on a chartered flight back to Lima when we didn’t think it was possible and Daniel arranged, to our immensely relief, transportation and accommodation in Lima while we waited to return to our home. While waiting in Lima to get back home, Daniel was extraordinarily supportive and helpful. When it came time to leave Peru, Latin Discoveries even arranged transportation for us to the Embassy, which was simply above and beyond what they had to do at that point. We absolutely loved our trip to Peru! The Peruvian people are kind, sincere and not ‘aggressive’ as is in the case in other tourist destinations. We highly recommend Latin Discoveries and cannot wait to book another trip with them!

Everything is very well arranged. We are surprised that the Titikaka lake boat tours are private boat tours. Next time we wish that you can arrange some local seafood restaurants in Lima.

Friendly staff with experience guide and good hotel - restaurant reservation. They have staff ready to help us all the time with what apps when something are not as plan. Only some miss communication about travel to and from El Calafate, but they can arrange to have all places to visit according to the itinerary.

We were satisfied and everything was great if it was not they put efforts to make it great for us

Our trip to Peru was planned with attention to every detail by Silvio and Susana. They gave recommendations for itinerary as well as allowed for changes to be made while we were there. Our guides felt more like friends and were very knowledgeable with watch destination. The food was amazing, just as we were expecting and accommodations felt more like a retreat. I will be talking about this trip to everyone I know and highly recommending Latin Discoveries! This was really a trip of a lifetime!

Excellent service!! Susana, my travel agent, thanks for arranging such a wonderful trip and for your excellent customer service. All the tour guides were very knowledgeable specially Carla. Will definitely book any tour with Latin Discoveries.

Silvio helped us plan an amazing itinerary which made our trip to Peru an incredible and memorable experience. Our drivers and guides for our private tours were professional, courteous, punctual and friendly and were all so attentive to our needs. We were well taken care off every step of the way.

Silvio from Latin Discoveries was the best advisor. We traveled with children. He listened carefully to our interests and wishes, and he provided the best advices to us. He was always available and he was very flexible. At the end, I felt that we built a really good bond getting to know each other! If you are spending the money to travel anyway, it's worth a little extra to get the best advice, because you end up spending your time more wisely, to see and do what you really want to do.

Latin Discoveries is a responsible company and the response of email or Whatsapp from their tour expertise is quick. Private tour is recommended if the language is a problem for the tour is tailor-made with a private English speaking guide.

I had a wonderful experience in Peru. Services are given professionally and beyond expectation. My travel expert, Silvio, had done a great job making sure that our trip going smoothly with good care and flexibility. Glad we made this trip with Latin Discoveries.

We very much enjoyed our trip thanks to your help in organizing everything! All the tours were amazing and the staff/guides who helped us along the way were exceptional! Everyone was accommodating with our needs especially our schedule. Please extend our appreciation to the staff/guides/drivers as well. Again, thank you very much!  

Among all travel agencies offering trips to South America, we decided to go for Latin Discoveries. We asked them to work on our 3-week honeymoon in December 2017 combining Easter Island and Peru and it was the best honeymoon we could have ever imagined. I think what makes them unique is their local presence and their very good knowledge of each country visited. They always recommended us the best options (tour, hotels, flights) while matching our budget. They even got us 2 tickets for the very famous Inca Trail to Machu Picchu!

We traveled with Latin Discoveries in April 2017 for a three week trip across Peru. We especially appreciated the wide variety of archaeological and historic sites that were proposed. The guide's interesting and precise explanations were very helpful. As our first Latin American discovery was a real delight, six months later, without hesitation, we contacted Latin Discoveries again, for our honeymoon, in Ecuador and to the Galapagos. The comfortable haciendas were very typical. and Andres, our guide, was absolutely fascinating during our trip on mainland Ecuador. The Galapagos cruise was of course the highlight of our honeymoon: the excursions, the ship and the crew were amazing! These were both unforgettable experiences in South America. 

We have just returned from our trip and I want to let you now how satisfied we both were with all portions of the adventure. From the initial meeting at the airport in Cuzco to the final boarding in La Paz, the members of your team were with us. There was never a moment of a late arrival, a missed connection, or any time when we felt that our guides didn't have our interests at heart. It was a great trip and look forward to using you again when our travels take us south.  Thank you  

You did succeed in planning an unforgettable honeymoon for us. All of the services were fantastic and we had an excellent time. We were very satisfied with everything you planned and every service that was scheduled for us. The best memory of our honeymoon would be the hike of the Inca Trail to Machu Picchu. We had an excellent guide and it was definitely the highlight of our trip. We would be very likely to recommend Latin Discoveries to all our colleagues as it was an absolutely excellent experience for us.

It was great to have Latin Discoveries plan our family travel to Peru. The email correspondence was timely and they try to tailor your itinerary to what you need. While in Peru, we felt taken care of by their staff. We were in our own group with private transport and our own tour guide. My kids were 12 and 14 and they fully enjoyed the tour guide's explanation of all the different ruins. Our favorite day was the day at Machu Picchu where we learned so much about the Inca civilization. We had a wonderful time and we would highly recommend Latin Discoveries' service!  

All I can say is, our trip was just about as close to perfect as it could possibly be. All of the arrangements you made for us for hotels and activities were excellent. Johana, our guide in Lima, and Valentin, our guide for Cusco, the Sacred Valley, and Machu Picchu, were both exceptional and amazing – they were both very knowledgeable, helpful, and friendly, and their English is very good. Fabrizio, our guide for Arequipa and Colca Canyon, was also very knowledgeable, helpful, and friendly. The trip was absolutely fabulous – we particularly loved Cusco, the Sacred Valley, and Machu Picchu, but we also thoroughly enjoyed Lima, Arequipa, Colca Canyon, and Hacienda de Ficus – wonderful things to see and great guides to show them to us. And the weather could not have been more perfect – great time to be in Peru, even with the World Bank and IMF there, which I am sure kept you all very busy. And thank you so much for the lovely dinner we had at Calle del Medio – we also had delicious meals at Gastón Acurio’s restaurants in Lima (Tanta in Miraflores) and Arequipa (Chicha). Great food, everywhere we went. And, not to be forgotten, all of our drivers were great, amazing in fact, very skilled – Alberto in Lima at the beginning, Mr. Élard in Arequipa and Colca Canyon, Abel in Cusco and the Sacred Valley (and back to Cusco), and Ubaldo in Lima at the end. Riding with them was quite an adventure, and we trusted them completely. The service provided by Latin Discoveries was beyond excellent, you did an absolutely terrific job putting the whole trip together, and I do wish I could have met you.  

Latin Discoveries was very helpful, as much prior to departure as during our stay in Peru. We were constantly in touch with the team and always got efficient replies within the next hours. Any questions and requests we had were very well managed and in a very professional manner. I remember having to ask about tips in Peru as I wasn’t sure what to give to our city guides, and Latin Discoveries was able to get back really fast in order for me to always feel comfortable during my stay!  We really appreciated that our tours were with native guides, that have excellent knowledge of their culture and city. The drivers were also always friendly, with a big smile, even after many hours driving! I would definitely recommend Latin Discoveries to my friends and family. Everything was very well organized during the whole 3-week tour, and the guides spoke very good English!