Bruce & Family
GREAT Professionals that planned and delivered a great family holiday at the last minute and in some very difficult circumstances. Our family spent a few years planning/preparing for a trip to Argentina. At the very last minute that trip was cancelled due to coronavirus restrictions. We decided to go to Chile after finding out that travel was permitted there. I changed our flights and then contacted Latin Discoveries and asked if they could plan a vacation. They proposed a wonderful trip that we immediately accepted!
One of the things that is important when it comes to having a travel guide partner is “issue resolution”. I don’t like being on vacation and dealing with issues. Even under the most difficult rapidly changing conditions Latin Discoveries and their partners excelled at this. There were multiple government restrictions that were introduced during our visit and could have had a huge impact on our holiday. Latin Discoveries proactively dealt with all this by rearranging our agenda (activities, hotels, and a flight). All of these changes executed by Latin Discoveries and their partners with no stress on me or our family. They were great about informing us about these regulation issues, but they always had a proposal that effectively dealt with the issue and keeping our vacation wonderful.
Our family highly recommends Latin Discoveries, We will certainly be using them in the future.
Published on 2021/01/12
Lynn & Family
We are so happy that we booked with Latin Discoveries! Our trip was a 5 star experience and completely exceeded our expectations. Daniel worked with me with to design the perfect trip for our family (kids 8 and 10), to balance time at archeological sites and the Amazon. The trip also accommodated both our budget and timeline. Daniel was so knowledgeable, patient and completely customized our trip to spend just the right amount of time in Lima, Sacred Valley, Machu Picchu, and the Amazon.
When we arrived, we were greeted by our guide Joanna and driver Carlos. The tour in Lima was very informative and fun. We learned and saw so much more than we would have on our own or in a big group. The day was effortless because all of the entry tickets and transportation was taken care of, plus, would be dropped off in one location, walk along various sites and just when we thought we’d have to turn around and retrace our steps, our driver would be waiting for us! Very efficient!
Once in the Sacred Valley area, our amazing guide Valentin and driver Carli took care of us for several days, which was great! Having a local guide allowed us to learn things we would have never had learned otherwise, which was especially fun for our kids! For example, Valentin showed my kids how to make mini tattoos on their skin using berries from a field! They loved it. We also made a few stops to play a few local games and to interact with kids. He also frequently asked for our camera to take the best family photos!! He knew the best locations and poses. We felt very safe the entire trip.
Our guide in Machu Picchu, Hector was extremely (extremely) knowledgeable and respectful of the Inca culture, plus he would casually stop on the climb up to let us catch our breath, without making us feel like we were terribly out of shape! Phew.
Unfortunately, our trip was cut short because of the COVID-19 pandemic, and we didn’t make it to Puerto Maldonado/Amazon. That being said, the Latin Discoveries team got us on a chartered flight back to Lima when we didn’t think it was possible and Daniel arranged, to our immensely relief, transportation and accommodation in Lima while we waited to return to our home. While waiting in Lima to get back home, Daniel was extraordinarily supportive and helpful. When it came time to leave Peru, Latin Discoveries even arranged transportation for us to the Embassy, which was simply above and beyond what they had to do at that point.
We absolutely loved our trip to Peru! The Peruvian people are kind, sincere and not ‘aggressive’ as is in the case in other tourist destinations. We highly recommend Latin Discoveries and cannot wait to book another trip with them!
Published on 2020/05/07
Pannee & Friends
Friendly staff with experience guide and good hotel - restaurant reservation. They have staff ready to help us all the time with what apps when something are not as plan. Only some miss communication about travel to and from El Calafate, but they can arrange to have all places to visit according to the itinerary.
Published on 2020/02/06