General Important Conditions :

 

The description of the given tour must be considered as a reference and can be changed without previous warning (air and train schedules, market days in the Sacred Valley, and climatic or natural conditions).


In the lodge of Puerto Maldonado, the activity schedules vary depending on the weather, flight arrival and departure time. In any case, everything will be done to try to respect the programs as much as possible; otherwise you will be informed of any changes, they will be explained and justified ahead of time.


The services offered by Latin Discoveries are indicated in the program.

All services not specified in the program or/and indicated as NOT included are considered additional costs.

It is the passenger’s responsibility to always carry his/her passport. Please also inquire with your embassy if you need a visa. Also check your luggage allowance. Excess luggage will incur a charge.

 

Latin Discoveries is not responsible on the following:

 

§ Delay or cancellation of flights, trains, transfers, time changes, climate-related program modification, natural disasters, strikes or a higher power

§ Passengers’ delay

§ Passengers’ illness

§ Lost Luggage

 

Payment conditions:

 

§ The deposit payment of 30% is to be paid at the confirmation of booking and the total payment of the trip (land package) has to be made at least 45 days before departure

§ This amount can be paid:

• In Dollars by bank transfer to our account in the Peruvian bank BCP.

• Or by credit card but adding to the total 5.5% which corresponds to the bank transaction

§ Please note that all transfer bank fees are on behalf of the customer


Cancellation policy land and hotel package:


§ Cancellations made between 45 and 30 days before the first day of the trip incur a penalty of a 10 % of the total invoiced amount

§ Cancellations made between 29 and 15 days before the first day of the trip incur a penalty of a 25% of the total invoiced amount

§ Cancellations made between 14 and 08 days before the first day of the trip incur a penalty of a 50 % of the total invoiced amount

§ Cancellations made between 07 and 04 days before the first day of the trip incur a penalty of a 70 % of the total invoiced amount

§ Cancellations made less than 72 hours before the first day of the trip incur a penalty of a 100% of the total invoiced amount